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| On-site service to get you going at any hour and with our Guarantee of Service Satisfaction, rest assured any issues resolved that resurface within two weeks will be resolved for free. There is an Emergency Dispatch fee for on-site services dispatched after 5:00 PM or before 8:00 AM of $35.00 non refundable. National holidays have a $70.00 dispatch fee for on-site service at any time. |
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$89.00 first hour |
| Root out problems and resolve; Remove viruses, spyware, adware and resolve application and Windows errors. Includes free versions of anti-virus and anti-spyware/adware software. |
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$69.00 each additional |
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| Including but not limited to: |
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Printer & all-in-one |
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Hard drive |
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Camera |
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Scanner |
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MP3 player |
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Optical drive |
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PDA |
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| Including but not limited to: |
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Memory |
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Readers & Controllers |
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Sound |
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Network Adapter |
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Hard Drive |
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Video & Tuner |
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Optical Drive |
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| Install software suite onto computer, update and ensure proper basic operation. Server software install quoted separately. |
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| Setup new or existing PC, optimize and customize to user needs. Includes setup of one local device; printer, all-in-one, camera etc. |
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| Install desktop Operating System i.e. Windows Vista/XP/2000. Windows critical updates are also installed. |
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| High speed Internet required for updating. |
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| Create Restore Disk - PC Restore |
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| Create CD/DVD's that can be used to restore a system to the way it was when you purchased the PC. |
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| Setup two desktop or laptop PC onto wireless network. Asses current security and configure for safe computing. Includes wireless router or access point installation and setup. Hardware not included. |
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| Add desktop or laptop to wired network and configure security. Cabling may be extra if not already in place. |
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| Share folders and local printers with shortcuts for easy network access for interoffice file sharing. |
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| Virtual Private Networking (VPN) |
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| Configure VPN connection to connect multiple site locations and/or computers around the world that need a secure connection. VPN's enable companies and individuals to work together as if they where all connected to a network at the same site location. Site to site connections may require additional hardware. Server controlled VPN setups may be extra. |
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| Asses and configure wireless security on router/access point and setup 2 computers/devices. Connect as many as the router/access point can support for a small charge for each additional computer/device. |
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| Backup to removable media or hard disk for fast retrieval of data or systems from failing hardware, user error and malicious action. Data or full system backup depending on media and customer needs. Protect irreplaceable data by having us setup a backup schedule to be as automated as possible with provided equipment at your site. Backup drive can be obtained if needed. |
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| Backup Setup - Off Site Manual |
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| Backup to removable media or hard disk for off site storage in case of disaster or theft. Data or full system backup depending on media and customer needs. Protect irreplaceable data by having us setup a backup schedule to be as automated as possible with provided equipment at your site. Backup drive can be obtained if needed. |
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| Backup - Off Site Internet Automated |
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| Valuable data should be stored off site in case of disaster. Entire systems or even entire networks can be stored off site in a secure, data center where the data can be restored or accessed quickly in case of all out disaster or just needing a previous version of a file. An Internet connection is required for this service. |
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| Computer Maintenance - Includes Basic Optimize |
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| Inside and out physical cleaning of computer case (outside for laptops). Also includes mouse, monitor and keyboard. Software updates for Operating System, anti-virus and anti-spyware/adware. Operating System optimize by deleting temporary files and setting browser settings for self maintenance. |
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| Outside cleaning of device and updating. |
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| Printer cleaning, updating and calibration. |
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| Common training subjects include IPod operation, photo printing, music, photo and video CD/DVD creation. |
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